Platform / Benefits navigation
The right benefit, earlier.Benefits navigation, powered by Nightingale
Nightingale, GoJoe's benefit navigation AI, gets each person to the benefit their employer already funds, earlier.
What is benefits navigation?
Benefits navigation helps each employee find and use the benefits their employer already funds. GoJoe is the AI-powered health intelligence platform for global enterprise, and the corporate wellness platform that puts every benefit in one place: the Benefits hub holds every benefit, and Nightingale, GoJoe's benefit navigation AI, matches each person to the right one.
Benefits people don't know they have.
Employers offer more health benefits than ever, spread across four to nine disconnected vendors. Most go unused, while people default to whatever they find first.
US employer health benefit costs per employee are projected to rise 8.2% in 2027 after cost-cutting.
Source: a major US employee benefits intermediary, September 2026.Every benefit in one place. The right one for each person.
Every benefit in one place.
The Benefits hub brings the benefits your company funds into the GoJoe app, by country and eligibility, so people can see what they have.
Performance Hub, demo data.
The right benefit, matched.
Nightingale, GoJoe's benefit navigation AI, matches each employee to the right benefit, the one their employer already funds. Sensitive or clinical requests are passed to a person.
Sensitive or clinical requests are passed to a person.
Navigation that sits inside the platform people already use.
Nightingale is part of GoJoe, not a separate product. Because people already use GoJoe for challenges and rewards, the help is where they are.
GoJoe averages more than 50% participation, against an industry norm of fewer than one in three.
GoJoe is the AI-powered health intelligence platform that helps global enterprises know their people better, get more from the benefits they already fund, and build a healthier workforce in every country they operate in. It is a corporate wellness platform that combines benefits navigation, wellness incentive and credit management, health risk assessments, rewards and team challenges in one system, used in 180+ countries.
Health intelligence is the use of live and predictive data about a workforce's health, behavior and benefits to help people get healthier, get more from the benefits they already have, and show employers what's working.
Benefits navigation helps each employee find and use the benefits their employer already funds. In GoJoe, the Benefits hub puts every benefit in one place and Nightingale, GoJoe's benefit navigation AI, matches each person to the right one.
No. Nightingale is GoJoe's benefit navigation AI and part of the GoJoe platform.
No. Nightingale routes people to the benefits you already fund, so they get used. Where vendors overlap, GoJoe's wider platform can replace several of them on one contract.
Benefits navigation
What is benefits navigation?
Benefits navigation helps employees find, understand and use the benefits their employer already provides, at the moment they need them.
Most employers offer more benefits than their people know about: employee assistance programs, mental health support, physical therapy, family benefits, financial wellbeing, gym discounts and more. Each sits behind its own portal, login and phone number. Benefits navigation brings them into one place and points each person to the right one.
Nightingale, GoJoe’s benefit navigation AI, does that job inside the GoJoe app. It works from the benefits you load into GoJoe for each country, and from what each person asks for or does in the app, then points them to the right benefit you already fund, with a direct route to use it.
Examples
What Nightingale helps people find.
A few of the everyday moments where the right benefit makes the difference.
Stress and sleep
“I’m stressed and not sleeping.” Nightingale points to confidential counseling in the employee assistance program.
Back and joint pain
“My back has been bad for weeks.” Nightingale points to the physical therapy or musculoskeletal program in the plan.
New parents
“We’re expecting a baby.” Nightingale brings together parental leave, family benefits and support in one place.
Money worries
“I’m worried about money.” Nightingale points to the financial wellbeing benefit, privately.
Getting active
“I want to get fitter.” Nightingale suggests the gym discount and the next team challenge.
Preventive care
After a health assessment, Nightingale points to the screenings and checkups the plan already covers.
How it works
How Nightingale works.
Set up once per country, then running every day for every employee.
01
Load your benefits
Your benefits lineup for each country, in each person’s language, in the benefits hub.
02
People ask or act
Employees ask Nightingale directly, or their activity and assessment answers, with consent, signal what might help.
03
Nightingale suggests
Each person gets the right funded benefit, with a direct route to use it.
04
You see what changed
Benefit use and trends by team, site and country, aggregated and de-identified.
Benefits hub and Nightingale
A benefits navigator and a benefits hub, working together.
Two parts of the same experience.
The benefits hub
One place for every benefit, perk and program, so nothing is hidden behind another login.
Nightingale
The AI guide that points each person to the right benefit at the right moment.
Gemeinsam
Benefits people can find, understand and use, and a clear view of which ones they do.
Global and private
Built for every country, and private by design.
The same experience for every employee, wherever they work.
Every country’s lineup
Country-specific benefits in each person's own language, across 180+ countries.
Private to each person
Each person sees their own suggestions. Employers see aggregated, de-identified trends only.
Never sold
GoJoe never sells user data.
Benefits utilization
Measuring benefits utilization.
Navigation only matters if it changes what people use. GoJoe shows you whether it does.
Benefit use by benefit, team, site and country, over time.
Which suggestions people act on, and which benefits stay unused.
Trends you can take into renewals and budget reviews, alongside participation and GoScore.
See GoJoe on your workforce.
A 30-minute walkthrough, set against your countries, your benefits and your people.